Shipping policy

Shipping Policy

Thank you for shopping at Fashions Envy. This Shipping Policy applies exclusively to orders within the United States. We are dedicated to delivering your items quickly, safely, and transparently.

🚚 Free Shipping & Transit Timelines

To eliminate extra costs for you, Fashions Envy offers Free Shipping on all orders. Every package includes tracking information so you can monitor its journey directly to your doorstep.

  • Order Cut-Off Time: 7:00 PM (EST) Eastern Standard Time (New York). Orders placed after this time will begin processing on the following business day.
  • Handling Time: 1–3 business days (Monday to Friday). This is the time required to prepare, pack, and hand off your items to the courier.
  • Transit Time: 1–8 business days (Monday to Friday). This is the time your package spends in transit after being dispatched.
  • Total Estimated Delivery: 2–11 business days from the date of purchase. Actual delivery windows vary based on the specific checkout time, weekend orders, and your destination location.

📦 Delivery Terms & Couriers

We partner with trusted, reliable carriers to ensure secure delivery, including USPS, FedEx, UPS, and DHL Express.

🏠 Change of Address Requests

Once a package is in transit, we are legally unable to alter the delivery destination. If you notice an error in your shipping details, please contact us immediately after placing your order so we can adjust it before fulfillment:

❌ Order Cancellations

If you change your mind about an order, we gladly accept cancellations at any point before the package has been dispatched from our facility. If your items have already been shipped, please wait for delivery and refer to our standard Refund Policy to request a return.

⚠️ Packages Damaged in Transit

Please inspect your package upon arrival. If you notice severe external damage while the courier is present, please **reject the delivery** if possible and contact us right away. If the package was dropped off while you were away and the contents inside are damaged, reach out to our customer care team immediately so we can evaluate the issue and make it right.

📬 Customer Support Contacts

Have questions regarding an active shipment? Our team is happy to assist you:

  • Email: Support@fashionsenvy.com
  • Phone: +1 856-287-7484
  • Mailing Address: Fashions Envy, 326 Hazel Ave, West Berlin, New Jersey, 08091, United States
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